Chuck Blakeman

Author, speaker, and founder of the Crankset Group.



Tag: customer satisfaction

There are 2 posts tagged customer satisfaction.

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Skinny Line

How to Get Your Business to Grow Up and Run Itself


Ray Kroc, the founder of McDonald’s, understood that to have his business grow up and run itself, he would need to pay attention to all of the Seven Elements of a Business – so he did.

Skinny Line

People Buy Consistency, Not Quality


Okay, you make a great product or provide a very unique service. You’re in love with it and so are your customers. It’s a wonderful product/service. I get it. Now get over it. Because your customers aren’t buying it. They’re buying things you aren’t even selling.



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My Book

You’re too busy making money; no business can survive that. Your business should give you both time and money. Not just money.

Making Money is Killing Your Business

My Company

I started Crankset Group out of a desire to help small businesses in the Denver, Colorado area grow and mature. It continues to mature itself as we bring a lot of the tools and practices that I’ve created working one-on-one with business owners over the years online. Now these tools and resources are available to you.

On Twitter

Twitter is a great way to get ahold of me or interact with me.

Stay-in-touch

I’d love to let you know what I’m up to from time-to-time.