How I bought 10-15 days off, 21 mths from now.
We had five days straight of overcast, rainy, sloppy weather Friday thru Tuesday in Denver, something we almost never see. It dominated Memorial Day weekend and kept us all inside for the most part.
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There are 5 posts for the month of May, 2009.
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Seven Decision-Making Principles Leading us to Profitability
Guiding Principles of a business are necessary (honesty, integrity, customer service, etc.), but there is another set of principles that help the Business Owner in particular: decision-making principles.
Guidelines vs. Rules – Creating Wildly Successful Employees
Employees have changed. Rules don’t cut it anymore. The newer generation isn’t sure it even wants to go to work and has in some ways decided to retire BEFORE working. They’re out there “gigging” instead of working. How do you as a Business Owner respond to this new world?
Process Mapping – a Key to Owning a Business
Last week we talked about why processes are so much more important to small businesses than even big business. This week we’ll cover just how simple it is to put together a good process that will actually have a significant impact on your business. What we don’t need is more stuff sitting on a shelf – Process Mapping is designed to make us more money and free us up to enjoy the business we’ve created. The Key – KEEP IT SIMPLE! The more info you try to capture, the less likely you are to actually use the process. Just the opposite of what you might think.
Simple Processes Create More Revenue
Once in awhile Mom would tell me on the way out the door to school that we were having hamburgers that night. But when I came in from playing to eat dinner, I found chicken on the table. I was disappointed by the switch, which was completely irrational because I like chicken just as much as hamburgers. But she had set one expectation and fulfilled it with another. I was an irrationally unhappy customer, but unhappy just the same.
