Good and bad profit, & how they define your future
After Kinko’s was bought from Paul Orfalea in 2000 by FedEx, Kinko’s went from a paragon of “good profit” to an unfortunately great example of “bad profit”. In recent comments, Orfalea said that Kinko’s used to be about “shared power, shared profits, and shared knowledge,” but that the Kinko’s he created “has been gone for a very long time.”
One small but significant change FedEx made was to change the payment process for copies from good profit to bad profit.
